Effective Date: 23 August 2026
Version: 1.0
Property4U.ng ("Property4U", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. Property4U.ng is owned and operated by Real-Estateconnect.ng.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit or use Property4U.ng, create an account, publish or view property listings, place a Request, communicate with other users, apply for relevant programmes, or otherwise use our services.
This Privacy Policy should be read together with our Terms & Conditions.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, we will obtain it in the appropriate manner.
Property4U intends to process personal data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and other applicable data protection laws.
Depending on how you use Property4U, we may collect the following categories of information.
When you create an account, we may collect:
Passwords are not stored in plain text.
If you create or complete a profile, we may collect information such as:
Some profile information may be publicly visible to other users or visitors depending on your account type and the features you use.
When you create or manage a property listing, we may collect and display information such as:
Information included in a public listing may be visible to other Platform users or members of the public.
We may collect information you provide when you contact us, communicate with our support team, submit enquiries, report content, or otherwise communicate with Property4U.
Where the Platform provides communication or contact features between users, relevant information may also be processed to provide those features.
Certain Property4U programmes, including applications for agent, Sales Associate, Activator, or other representative roles, may require additional information for identity, eligibility, or application verification.
Depending on the programme and the information you submit, this may include:
We will use such information only for legitimate purposes connected with the relevant application, verification, security, compliance, or programme administration.
If Property4U introduces paid services or you make a payment through the Platform, payment-related information may be processed by Property4U and/or the applicable third-party payment service provider.
Where a third-party payment provider processes your card or other payment credentials directly, Property4U may not receive or store your complete card details.
When you use the Platform, we may automatically receive certain technical information, which may include:
We may use this information for security, troubleshooting, analytics where applicable, and improving the Platform.
We may use personal data for purposes including:
We will not use personal data for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law or otherwise appropriately disclosed.
Where applicable, we process personal data on one or more lawful bases recognized by the NDPA and other applicable law, including:
Where processing is based on consent, you may withdraw your consent where legally permitted. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Property4U is a property listing platform. Information that you voluntarily publish as part of a public profile or property listing may be visible to other users and, depending on the feature, visitors to the Platform.
Before publishing information, you should consider whether you are comfortable making it publicly available.
You are responsible for ensuring that information you publish does not unnecessarily expose confidential or sensitive information about yourself or another person.
Certain contact information may be protected by Platform features that require a user to take an action before contact details are revealed. Such features do not guarantee that information will never be copied or shared once it has been displayed.
Property4U may use cookies and similar technologies to operate and secure the Platform.
These technologies may be used for purposes such as:
Some cookies may be necessary for the Platform to function correctly.
You may be able to control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform.
Where applicable law requires consent for particular categories of cookies or similar technologies, we will obtain the appropriate consent.
We may disclose personal data where reasonably necessary for the purposes described in this Privacy Policy. This may include sharing information with:
We may use third-party service providers to support the operation of Property4U, including providers for:
Where appropriate, these providers process personal data on our behalf and are expected to handle it in accordance with applicable requirements.
Information you intentionally publish in a public profile or property listing may be available to other users or members of the public.
We do not make private account credentials, passwords, OTPs, or similar authentication information publicly available.
We may disclose personal data where required or permitted by applicable law, regulation, court order, lawful request, or governmental or regulatory authority.
We may disclose information where reasonably necessary to investigate fraud, abuse, security incidents, violations of our Terms, or threats to the rights, safety, or property of Property4U, our users, or others.
Property4U may rely on third-party services to provide certain Platform functions.
These providers may have their own privacy policies and terms. Where you interact directly with a third-party service, that provider may process information under its own policies.
We encourage you to review the privacy practices of third-party services before providing information directly to them.
Some third-party service providers used by Property4U may process or store personal data outside Nigeria.
Where personal data is transferred outside Nigeria, Property4U will take reasonable steps to ensure that the transfer and processing are carried out in accordance with applicable data protection requirements.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining legitimate business records, resolving disputes, preventing fraud, maintaining security, and complying with legal or regulatory obligations.
Different categories of information may be retained for different periods.
Where information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, regulatory, security, or legitimate business requirements.
Information submitted for identity or programme verification will not be retained indefinitely solely because it was collected. Retention will depend on the purpose for which it was collected and applicable requirements.
We take reasonable technical and organisational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Security measures may include access controls, authentication safeguards, secure communications, monitoring, and other measures appropriate to the nature of the information and the risks involved.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been compromised.
Subject to applicable law and any lawful limitations, you may have rights relating to your personal data, including the right to:
To exercise a right, contact us using the details in the Contact Us section.
We may need to verify your identity before processing a request.
We will handle valid requests within the timeframe required by applicable law.
We may send service-related communications that are necessary to operate your account or provide requested services. Examples include OTPs, account notifications, security alerts, and important service announcements.
Where we send marketing or promotional communications, we will provide an appropriate method to opt out where required by applicable law.
Unsubscribing from marketing communications does not necessarily stop essential service, security, legal, or account-related communications.
Property4U is intended for persons aged 18 and above.
We do not knowingly permit persons under 18 to create accounts or use the Platform for property-related transactions.
If we become aware that we have collected personal data from a person under 18 in circumstances where collection was not permitted, we will take reasonable steps to address the situation in accordance with applicable law.
Where account deletion is available, you may request deletion of your account through the applicable Platform feature or by contacting us.
Deleting an account does not necessarily require us to immediately delete every record associated with it. We may retain certain information where reasonably necessary for legal, security, fraud-prevention, dispute-resolution, accounting, or other lawful purposes.
Public listings and other content associated with a deleted account may be removed or may remain where legally or operationally necessary, subject to our policies.
If Property4U becomes aware of a personal data breach affecting users, we will take reasonable steps to investigate, contain, and address the incident and make any notifications required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, data processing practices, legal requirements, or security practices.
When we make material changes, we may update the Effective Date and Version shown on this page and may provide additional notice where appropriate.
Where we require existing users to expressly acknowledge or accept an updated Privacy Policy, we may require that action before continued use of certain Platform features.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal data, please contact us through the Contact Us page or by email at support@property4u.ng.
You can sign back in whenever you are ready.